Shipping & Payment

Thank you for shopping with Novoshirt. Below you'll find everything you need to know about how we process, ship and deliver your order.

PROCESSING TIME

All orders are processed within 1-3 business days of payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer than usual. If there is a significant delay with your order, we will notify you by email as soon as possible.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time is 5-10 business days from dispatch, though orders are frequently delivered sooner depending on stock availability and your location. Please note that delivery delays may occasionally occur due to factors outside our control, including carrier delays and customs processing.

ORDER TRACKING

You will receive tracking information within 24-48 hours of your order being dispatched. Once your tracking number is active, you can use it to monitor your shipment in real time.

CUSTOMS, DUTIES, AND TAXES

Novoshirt is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping — including tariffs, taxes, and duties — are the responsibility of the customer.

LOST OR DAMAGED ITEMS

Novoshirt is not liable for any products lost or damaged during shipping. If you receive your order in a damaged condition or your order does not arrive, please contact us at novoshirtadmin@gmail.com and we will work with you to resolve the issue.